Customer Service
Shipping & Delivery Policy
Last updated: October 2026
1. Handmade Production & Dispatch Lead Times
Because our flower arrangements are intricately hand-crocheted by women artisans in Jaipur, we maintain careful quality inspection before every dispatch:
- In-Stock Items: Dispatched within 24 to 48 hours of order confirmation.
- Made-to-Order / Personalized Stems: Dispatched in 2 to 4 business days to allow artisan crochet time.
- Custom Bridal / Bulk Orders: Dispatched within 7 to 10 business days as agreed during consultation.
2. Pan-India Delivery Estimates
We ship nationwide across India using express air courier partners (BlueDart, Delhivery, DTDC):
- Jaipur Local: 1 to 2 business days.
- Metro Cities (Delhi NCR, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata): 2 to 4 business days.
- Rest of India: 4 to 6 business days.
3. Shipping Rates & Free Delivery
Orders of ₹999 and above qualify for Free Express Shipping anywhere in India. For orders below ₹999, a flat delivery fee of ₹70 is applied at checkout.
4. Protective Transit Packaging
Every bouquet is enveloped in moisture-resistant tissue, nestled in crush-proof honeycomb paper cushioning, and housed within rigid corrugated shipping boxes to guarantee that your flowers arrive in pristine, bloom-perfect condition.
