Handmade with Love in Jaipur
We work hard at The Jaipur Company to ensure that our store policies are fair, clear, and transparent. Please review the terms below before placing your order.
No cancellations, returns, or refunds once orders are confirmed.
Eligible for exchange or refund with a mandatory continuous unboxing video.
Approved refunds are processed within 7 to 10 working days.
Carrier delays, incorrect addresses, or failed partial CODs are non-refundable.
There are no cancellations, returns, or refunds available on general purchases. Each floral stem and bouquet is handcrafted with utmost care and individually inspected before dispatch.
Transit Damage Exception:
If your item was damaged in transportation, you are eligible for a refund (excluding the shipping cost) or an exchange.
To be eligible for a refund or exchange due to transit damage, you must create an unboxing video from scratch that demonstrates the damage.
* We reserve the right to refuse any refund where the product may not be as described by the consumer or if the unboxing video does not meet the necessary verification criteria.
No cancellations are permitted once the order is confirmed.
Before placing an order, it is strongly advised to carefully review all photographs, as well as the product description, specifications, and dimensions.
Have doubts about dimensions or details?
You can DM us anytime if any information about the product is unclear.
We are unable to offer refunds or replacements under any of the following circumstances:
Thejaipurco.in is not liable for any delay in product delivery caused by logistic issues, including carrier delays, customs clearance, transit roadblocks, or unforeseen logistical circumstances.
Refunds will not be provided for delays resulting from these third-party logistical factors.
Important Note for Partial COD Orders:
In the event of a failed delivery for partial Cash on Delivery (COD) orders, no refund will be issued.
Refunds for all eligible transactions will be completed within 7 to 10 working days from the date of approval.
The refund will be credited back to your original source of payment (UPI, Credit/Debit Card, or Net Banking) in accordance with standard banking processing cycles.
We work hard at The Jaipur Company to ensure that our store policies are fair, clear, and transparent. If you can't find what you're searching for, please contact us so that we can assist you further.
